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BlackBerry Launches Industry-First Integrated Solution for Secure Cyber Incident Communications

Updated: Apr 6, 2023

BlackBerry has announced a new integration of its Managed Detection and Response (MDR) protection from CylanceGUARD with secure Critical Event Management (CEM) powered by BlackBerry AtHoc. The integration will provide multi-channel internal and stakeholder communication for incident response actions, with the ability to alert, communicate, and collaborate from within the CylanceGUARD platform, even when usual communication infrastructure is not available.


The BlackBerry AtHoc is an interoperable CEM system trusted by organizations and used by over 75% of US federal government employees for crisis communications and incident response. BlackBerry's CylanceGUARD subscription with AtHoc features will bring benefits previously available to large, well-resourced entities to defenders of any size and scale. In the event of a cyberattack, organizations will be able to send secure, out-of-band communications from within the CylanceGUARD dashboard to a globally distributed workforce and stakeholder groups using BlackBerry AtHoc. The integration will allow administrators to manage receipt and response of deployed communications and bring IT and cybersecurity leaders together in protected communication channels.


John Giamatteo, President, BlackBerry Cybersecurity, said, "Our industry-first integrated solution provides assured situational awareness and dramatically improves organizations' ability to respond when – not if – a cyber incident strikes."


The CylanceGUARD with BlackBerry AtHoc CEM integration will be available to new and existing CylanceGUARD customers starting May 2023.


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