Data privacy for consumers is a critical issue in today's digital age. With the increasing use of technology in our daily lives, the amount of personal data being collected, stored, and shared has skyrocketed. This data can include information about our identities, location, financial details, health status, and much more.
One of the main reasons data privacy is important is that it protects our personal information from being misused. In the wrong hands, personal data can be used for identity theft, fraud, and other malicious activities. For example, if a hacker gains access to our financial information, they could use it to steal money or make unauthorized purchases. In addition, our personal data can be used for targeted advertising or even sold to third parties without our knowledge or consent.
Moreover, data privacy also protects our freedom and autonomy. When companies collect our personal information, they can use it to make decisions about us, such as our creditworthiness or our eligibility for certain products or services. This can limit our opportunities and choices, and can even have a negative impact on our careers, relationships, and social status.
SafeGuard Cyber believes these are the steps that organizations and users can take to increase data privacy:
Double down on transparency.
Enterprise teams need to prioritize clarity in articulating their plans for monitoring business communications on apps like WhatsApp and Telegram. Where possible, employees should be involved as stakeholders in the planning process. Some companies and employees may agree on managed corporate devices, while smaller, more nimble teams may decide personal devices are fine.
Establish clear guardrails.
From the planning and buy-in stages, companies need to set clear policies on what can and should be communicated on mobile messaging channels. This should also include clear guidance on what will be monitored and how. Will the information be archived? If so, for how long.
Give employees the choice to opt IN.
Transparency is the foundation of trust. After articulating the plan, after negotiating the terms, finally employees must be given a choice.