Travelers Launches Cyber Risk Services Suite to Help Policyholders Fight Hackers Before They Strike

With real-time dashboards, expert consultations, and tailored threat alerts, the insurer is betting that proactive cybersecurity pays off.

In a world where ransomware gangs are setting their sights on everyone from hospitals to HVAC contractors, cyber insurance providers are under pressure to do more than write checks after the breach. Travelers just answered that call with the launch of Cyber Risk Services, a new security-focused enhancement bundled into all of its cyber liability policies.

The idea: Don’t just insure against cyberattacks—help prevent them.

The service package, announced today by The Travelers Companies, offers a blend of real-time risk visibility, curated threat intelligence, expert support, and personalized onboarding for policyholders. In an industry where insurance has traditionally played a reactive role, Travelers is making a clear pivot toward active risk mitigation.

“While our recent Travelers Risk Index highlights that cyber is the top concern of companies, these proven cyber risk mitigation features allow companies to focus more time on growing their business and less on worrying about cyberattacks,” said Jeff Klenk, President of Bond & Specialty Insurance at Travelers.

From Passive Coverage to Active Defense

At the core of the offering is the Cyber Risk Dashboard—a 24/7 platform that gives policyholders a continuous view of their security posture. Think credit score, but for your company’s cyber exposure. The dashboard surfaces real-time risks, offers tailored mitigation steps ranked by impact, and connects users to a curated vendor ecosystem for everything from breach response to endpoint protection.

There’s also an emphasis on human support. Each customer receives a personalized onboarding session with a cybersecurity expert to walk through security reports, discuss vulnerabilities, and recommend remediation tactics.

“This new suite of services is designed to help customers more efficiently and effectively predict, prevent and recover from cyber incidents,” said Lauren Winchester, Head of Cyber Risk Services at Travelers. “Being able to prepare for an unexpected cyber event can help customers maintain uninterrupted business operations and avoid spending millions of dollars in recovery.”

For many smaller businesses that lack dedicated security teams, this kind of white-glove support could be game-changing.

Insurance Meets Intelligence

This launch follows Travelers’ acquisition of Corvus Insurance, a cyber-focused managing general underwriter known for its proprietary analytics and predictive modeling. With that intellectual property in-house, Travelers now has the data horsepower to identify emerging threats and help customers patch their weaknesses before attackers exploit them.

In other words, Travelers isn’t just underwriting risk anymore—it’s modeling it, monitoring it, and helping customers eliminate it.

And it comes at a critical time. As generative AI turbocharges the sophistication of phishing campaigns, and cybercriminals increasingly target mid-market companies with weak defenses, the cyber insurance sector is being forced to evolve. Payouts are spiking, premiums are rising, and insurers are getting choosier about who they cover.

That makes prevention not just good practice—but good business.

The Bigger Trend: Cyber Insurers Becoming Security Partners

Travelers’ move reflects a broader industry shift toward embedded cybersecurity services within cyber insurance offerings. With regulators demanding greater accountability, and boards increasingly aware that recovery costs can cripple operations, insurers are stepping in as proactive partners, not just post-breach resources.

The pitch to customers: You’re not just buying a policy. You’re buying a program.

Travelers isn’t alone here—other insurers are dabbling in similar territory—but the scale and structure of its Cyber Risk Services suite, especially with Corvus tech under the hood, signals a more mature vision of what cyber insurance can be.

Whether it’s enough to materially reduce breach frequency—or just mitigate the damage—remains to be seen. But in a sector where uncertainty reigns, giving companies more control over their cyber destiny is a welcome step forward.