7AI Launches AI-Assisted Incident Response Service

Cybersecurity company 7AI has launched PLAID ELITE: Incident Response, a service that pairs digital-forensics responders with AI agents to process endpoint, identity, cloud, network and email evidence during an active breach.

The service is offered through retainers and is available even to organizations that are not existing 7AI customers. Human responders collect and validate evidence, direct containment and remediation decisions, and brief executives, counsel and insurers while the agents correlate artifacts and build an attack timeline.

7AI says one client used a CISA ransomware advisory as its only initial lead and reached containment in about an hour. The company says its responders then traced the intrusion back four months within 24 hours. Those figures come from a vendor-described engagement and have not been independently verified.

AI changes that math. Our responders now work through every data point, log and artifact with 7AI’s agents alongside them. Every finding still gets checked by a person, so a team knows everywhere the attacker went and everything they touched.

Peter Ortiz, head of digital forensics and incident response at 7AI, said the model is intended to reduce the evidence responders must leave unexamined when time is limited.

The test is operational trust

For security leaders, the value will depend on evidence integrity, auditability and whether human reviewers can challenge agent conclusions. Buyers should also examine data-handling boundaries, response-time commitments and how the service coordinates with existing legal, insurance and recovery teams. 7AI did not disclose pricing in the announcement.