Managing Mac devices just became significantly easier. Addigy, the company behind the only continuously connected, real-time Apple device management solution, has unveiled Addigy Assist, a new tool designed to eliminate the headaches of Mac onboarding. With a focus on simplicity, transparency, and scalability, Addigy Assist is poised to redefine the way Managed Service Providers (MSPs), internal IT teams, and end-users experience macOS deployments.
Rethinking Mac Onboarding with Apple-Centric Design
Onboarding new Macs has historically been a cumbersome process riddled with inefficiencies, complex workflows, and frequent user frustration. Addigy Assist cuts through the noise, offering an Apple-native interface that ensures a seamless and intuitive setup experience.
“Most onboarding solutions are either too complex or too rigid, requiring hours of setup, maintenance, and troubleshooting. Meanwhile, end users are left frustrated, confused, and constantly reaching out to IT for help,” said Tim Pearson, Partner at CreativeTech. “With Addigy Assist, everything is easy. Setup was a one-time event that took less than 10 minutes. We were immediately ready to go, giving employees a smooth, transparent experience from day one. We're no longer wasting time, we have fewer tickets, and we're making a better first impression for new hires."
Designed for IT Teams, MSPs, and End Users Alike
Addigy Assist isn’t just another onboarding tool—it’s a game-changer for organizations scaling their Mac deployments. The solution is built with features that reduce IT workload, enhance MSP capabilities, and streamline end-user experiences.
For IT Teams: Automating repetitive setup tasks reduces time spent on manual configurations while ensuring a polished, professional deployment aligned with company branding.
For MSPs: Addigy Assist enables effortless onboarding customization for different clients, strengthening client trust while improving efficiency.
For End Users: Real-time status updates eliminate uncertainty, ensuring that new Macs are ready to go without unnecessary delays.
According to Mike Kingsley, owner of Kingsley Macintosh Consulting, “Addigy Assist adds another valuable touchpoint to my clients' Macs, reinforcing the service and expertise they receive from me as their MSP. Plus, the sleek, Apple-native UI makes it something I'm proud to showcase.”
Key Features That Set Addigy Assist Apart
What makes Addigy Assist stand out from conventional onboarding solutions? A combination of automation, user-friendly design, and powerful customization capabilities:
Apple-Native UI: A modern interface that integrates seamlessly with macOS, creating a frictionless experience.
Multi-Tenant Scalability: MSPs and IT teams can manage deployments for multiple organizations or departments with ease.
Real-Time Progress Updates: Keeps users informed about the status of their setup, reducing support requests.
Automated Workflows: Minimizes manual interventions and repetitive tasks, improving efficiency.
Smart Prompts: Automatically detects and resolves common issues, such as low battery or network disruptions, ensuring smooth setups.
Custom Branding: Organizations can personalize onboarding workflows with logos and messaging to reinforce their brand identity.
A Smarter Future for Mac Deployments
As Apple adoption continues to rise in corporate environments, the need for efficient, user-friendly management solutions has never been greater. Addigy Assist is positioned to not only simplify Mac onboarding but also set a new industry standard for IT teams and MSPs looking to scale their Apple device management operations.
“Addigy has always been focused on creating solutions that make Apple device management simple and familiar for everyone. With Addigy Assist, not only do we streamline Mac setups but also deliver an experience that feels like it was built by Apple,” said Jason Dettbarn, Founder & CEO of Addigy. “Whether you’re a Mac-entrenched organization or just getting started with Apple devices, Addigy Assist provides the tools to do it faster and smarter.”
With Addigy Assist now available, IT professionals and MSPs can say goodbye to cumbersome Mac onboarding processes and hello to an efficient, scalable, and user-friendly future.